Update to Forms disrupting Payable Sync Theme
Incident Report for Payable Apps
Resolved
This incident has been resolved.
Posted Dec 06, 2024 - 17:41 EST
Investigating
Google is rolling out a change to Forms and a small number of users are reporting that the Forms' 'Share' button has been replaced with a 'Publish' button. This update impacts not only the appearance of Forms but the functionality as well. Users with this updated Forms interface are presently unable to perform the Payable function of Sync Theme. The Payable function mirrors your form's header image, title, description, and styling on the Payable checkout page. Affected users are currently unable to perform this step to update their forms' checkout page, or on setup of new forms are unable to push their theme customization to the checkout page. This does not impact the function of the Payable checkout for affected users.
Posted Dec 06, 2024 - 16:26 EST
This incident affected: Payable Forms Add-On.